It’s been three months since I wrote my opinion piece, Why Eco Flower might be the greatest ‘Shark Tank’ disaster of all time and boy has life gotten interesting!
My intention in writing that post was not only to share my personal experience with the company, but also to create a platform for the thousands of other angry Eco Flower customers to express their frustrations & share their stories. Of course, I wasn’t expecting every response to it to be a positive one — there are always two sides to every experience. And I am truly happy for those customers of Eco Flower who have had positive experiences with ordering from the company.
Now, what I wasn’t expecting was to be harassed by a JW Capital executive after writing my post.
To be honest, I contemplated writing this post for a few weeks. I wasn’t sure what the best course of action would be to take against the harassment. After talking to my family and friends, I decided that the best thing I could do is put words to screen, because not making his actions public knowledge, I’m not only giving him power over me but also allowing his bad behavior to go unchecked and unknown.
After I published Why Eco Flower might be the greatest ‘Shark Tank’ disaster of all time I received quite a few comments on it within the first day — almost all were from other disgruntled customers, expect one:
Now, that comment isn’t bad and honestly, I wasn’t surprised by it. Heck, I even responded hoping to open up a discussion that could possibly show that he gave a crap about me as a customer…but of course my response went unanswered. Soon, countless other customers also replied to this executive’s comment demanding answers and giving their feedback. In mid-June, he came back to the post to write another comment:
Points 1, 2, and 3 I could give a crap about because they are items of interest that are rather well, uninteresting. But point number 4, really pissed me off.
Once and for all, I have never been paid to write a single article on my blog. Every single word is from my mind, no one else’s. Every single word is my opinion, no one else’s. My opinions are no reflection of my family, my friends, my employers — past or present — or even my cats for that matter. Capeesh?
Now that that’s clear, or at least clear to those who don’t live in a delusional world…
Point 5 is not my place to address as it does not directly involve me, but I will say that since I don’t have access to this police report at the time of this writing, I am going advise readers to read point 5 as the following: “Some of Meagan’s friends have allegedly threatened violence against other employees, owners and even the CEO of the company. We allegedly have a police report on file for alleged proof.” Because that’s how real true journalists would write that statement without either tangible proof and/or a conviction. A little J-school 101 for you there.
Okay, Point 6 just cracks me up. The whole reason Eco Flower canceled the Mother’s Day flower event was because Eco Flower saw on the ‘Eco Flower Screwed Me Over’ Facebook Group that people were planning on going to the event to ASK WHERE THEIR ORDERS WERE AND TO GET SOME ANSWERS — not to re-enact the mob scene from Beauty and the Beast. 🤣
What is most toxic about this executive is that he is completely comfortable openly lying and slandering others around him to try to cover up the giant garbage fire that is Eco Flower.
Now, this executive has never directly contacted me or responded to my attempts at communication. Apparently, he’s most comfortable behind his computer screen, trolling, instead of figuring out how to save his business and make good with his customers. Apparently, the whole Eco Flower team is being trained by this executive on how to execute “best anti-customer service practices” since they continue to prioritize deleting negative comments and blocking users across social media platforms whenever a user asks where an order is, try to warn others to reconsider purchasing, or just leave a snarky remark.
The executives continue to tell outsiders whether it is news stations or the Utah Department of Commerce that Eco Flower is attempting to make good on refunds and backed up orders, yet they continue to advertise new sales every day through social media and email. Let me be blunt here: If Eco Flower was truly trying to catch up on orders, they would put a hold on all current orders, PUBLICLY. They would announce it on their website, social media accounts and emails that they needed to put a hold on new orders until further notice. They would STOP advertising sales and taking people’s money when they still have to ship out products ordered MONTHS in the past. But yet, they don’t and they are still taking people’s money.
I was interviewed by Fox 13 from Salt Lake City about my experience, which you can find here, and while it isn’t the most insightful interview I am bringing it to up to be candid and to reinforce my stance that there is a solution to their problem that they keep ignoring.
Surprisingly, I didn’t hear any feedback from the executive after my interview with Fox 13… not at first that is.
On June 30, 2017 the executive went too far — he was hoping to bring me down, professionally.
My boss received a message from the executive who spent the time not only researching who I work for, but who my boss was, and my boss’s contact information. Again, why are you spending time trying to harass me when you have thousands of pissed off customers!? Anyways, I got a phone call late afternoon from my boss, the founder of the company, who begins his sentence with “So, I just got off the phone with someone from JW Capital…” That’s right. This executive decided to try to slander me and my reputation with my boss in hopes that it would impact me negatively, professionally and also personally.
His excuse for reaching out to my boss? I allegedly “threatened” his wife. This is the only instance I ever mentioned his wife:
Why did I bring this up? Other individuals were asking what other companies JW Capital invested in so disgruntled Eco Flower customers could avoid supporting those JW Capital ventures and affiliates. I shared public information on a public forum and people can do what they want with that information. Yes, I made a suggestion to stop supporting that business. Why? Because I would not want to support a company that is affiliated with another company that takes people’s money and doesn’t deliver the promised product or service. I will not apologize for “connecting the dots” and sharing that information to other consumers to make their own purchasing decisions.
I will also not apologize for advocating for my rights as a consumer. I will not stop sharing my experience with the world. I will not be bullied into silence.
I invite you all to share your experiences with Eco Flower in the comments section, whether it’s been positive or negative. All are truly welcome to share. If you are looking for resources to try to find a resolution with your Eco Flower experience, I’ve listed a few for your consideration below.
- If you’re looking to file a federal complaint, contact the Federal Trade Commission and file a consumer complaint under the online shopping category.
- If you’re looking for a community to openly share your Eco Flower frustrations with, join ‘Eco Flower Screwed Me Over’ Facebook Group.
- If you’re looking to contact an individual or file a report with the Utah Department of Commerce Division of Consumer Protection:
- If you’re looking to leave a review of your experience you can check out Yelp, Wedding Wire, Better Business Bureau, The Knot, Pissed Consumer, and Google Reviews.