So it’s been awhile since my last Eco Flower update. Thankfully, it caused a certain JW Capital executive to stop harassing me, but yet I continued to see on the Eco Flower Screwed Me Over FB group more and more people having their money stolen from them.
This past week something astounding happened — Eco Flower announced to it’s employees that they would be shutting their doors.
I jumped into action to verify that this statement was true. And found another post from a now former employee…
That’s right. Eco Flower not only told it’s employees that they were shutting the company down but they also chose to tell them on PAY DAY and that they WOUDLN’T BE PAYING THEIR EMPLOYEES.
Why am I even surprised that they chose to do that? Let’s be honest, I’m not. How could they pay employees when they can’t even pay their suppliers? What just shocks me is how JW Capital thought that they would turn things around operating the company the way that they did. Idiots.
This announcement caused a lot of frenzy on the FB page with many confused on the announcement of their closing considering that they received promotional emails that day and the next. But what really confused people about the news was this…
That’s right, even though JW Capital has fired all their Eco Flower employees, they are still taking orders on the Eco Flower website to unbeknownst customers.
And that is why, dear readers, I am writing this blog post. Because this information needs to be shared so customers do not think that the company is still in business and will deliver them the product(s) that they paid for.
According to the JW Capital website (which I will NOT be linking to because I don’t need to increase their SEO any more than I already am by even mentioning their name.) “We like to move fast, we use our own money, our own connections and resources to build the JW Capital companies.” When they say “own money” they actually mean YOUR money.
So please, dear readers, help me spread the word that Eco Flower is no more and even though their web presence still lives, the company is in fact SHUT DOWN.
Now, for those of you who have ordered from Eco Flower and are wondering if you’ll get your product my guess is NO. You won’t. Even when they were operating their fulfillment rate was crap. For those of you wondering how to get a refund, I highly suggest that you pursue the following:
- Contact your bank or credit card company that you used for your order and put a dispute in. When asked for details, write that the product will not be delivered therefore you would like a 100% refund, you cannot get a resolution from the Eco Flower because they have shut down their company, fired their employees, and have no finances to return to you. Please feel empowered to use the above images in your supporting documentation — that always helps move things along quicker in terms of a resolution from the bank & credit cards end.
- Report your experience to the Utah Division of Consumer Protection, especially if you ordered after July 31, 2017. If you ordered BEFORE July 31, 2017 your complaint with the state will fall under their “Settlement Agreement” with EF. EF will have 10 days to either FULFILL or REFUND you after the state notifies them of your complaint. Here is the form.
- Below is the “official” return policy listed on their website, by the way, for your reference
Note: If more resources become available, I will update this page with those.
**UPDATE, AUGUST 14, 2018**
Eco Flower’s website is no longer live and orders are no longer being placed. The decision makers at Eco Flower are claiming they are still fulfilling orders despite there not being a warehouse, supplies or employees to put together the items for said orders. A few customers have reported on the Eco Flower Screwed Me Over FB Group that they’ve received some of their order in a dingy box with a handwritten label but they’d obviously rather have their money back than a half ass attempt at a bouquet. If you want to stay up to date on all things happening with Eco Flower, refunds, and legal actions & responses, join that FB group.